Shipping Policy
Processing Time
- Orders are processed within [1-3] business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates and Delivery
- Shipping charges are calculated at checkout based on your location and order size.
- Estimated delivery time: [5-7] business days for domestic orders and [10-15] business days for international orders.
Order Tracking
- Once your order is shipped, a tracking number will be provided via email.
Shipping Delays
- Delays may occur due to unforeseen circumstances such as weather, customs, or carrier issues.
Return Policy
Eligibility for Returns
- Items must be returned within 30 days of delivery.
- Products must be unused, in original condition, and with all packaging intact.
Non-Returnable Items
- Certain items, such as final sale items or perishable goods, are not eligible for return.
Return Process
- Contact us at [customercare@laibaglow.com] to initiate a return.
- Provide your order details and reason for return.
- Ship the item back to the address provided by our team.
Refunds
- Refunds are processed once the returned item is inspected and approved.
- Refunds will be issued to the original payment method within [7-10] business days.
Shipping Costs for Returns
- Customers are responsible for return shipping costs unless the item is defective or damaged.
Contact Us
For any shipping or return inquiries, reach out to us at:
- Email: customercare@laibaglow.com